Extremely disappointing service. I've tried getting a very small wedding bouquet made for my wedding this week and nobody can be bothered to return my calls. I stopped in to leave my idea with a lady last week, who was nice but the person who does the wedding bouquets never called me back. I phoned on Saturday and she was too busy to talk to me and said she'd call me Monday. Well, Monday came and went and no phone call. I didn't need a bouquet, but I really wanted one for our special day. I'm so bummed out by this total and complete lack of customer service. I will never use this business for flowers.
Horrible service and an ugly arrangement! I have been a florist for 32 years and I have never seen such a poorly designed vase arrangement. I ordered "Beautiful in Blue" a Teleflora vase of flowers that I thought they could handle. Not even close! Just hideous gobs of baker fern which is not even in the arrangement one blue hydrangea and unrecognizable white flowers smashed in the middle. I had asked if they would take a picture of it and send it to my cell phone or email before they sent it and they said they certainly would. Never got the picture and now I know why. They obviously cannot even copy a picture! My sister in Port St. Lucie took a picture of it for me. When I called them about not receiving the picture, the girl on the phone said that it was the designer's fault, and that she saw on my order that it was requested. Just blaming and passing the buck. I will never use this florist again nor will I recommend them to any relatives in Florida. At least in Ohio where I am a floral designer we make exactly what you want or better! What a bunch of hacks you are.
Placed order online for flowers to be delivered the following day, needed to change order to the same day. Called the store and received excellent customer service and they had no problem in changing the order. Flowers where delivered same day and the vase and arrangement where absolutely perfect! Thank you!
Beautiful flowers!! Always last longer than I expect :)
I sent a dish garden, balloons, and crystal angels to friends yesterday. They received them and loved them!
Flowers By Susan is a US Florist based in Port St Lucie, Florida. Flowers By Susan is located at 130 SW Port St Lucie Blvd, Port St Lucie, FL 34984, USA.
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